How we collect, use, and protect your information.
Last updated: August 2026
This Privacy Policy explains how Zelvomart (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website or place an order with us. By using our website, you agree to the practices described in this policy.
When you place an order or contact us, we may collect your name, phone number, delivery address, and email address (if provided). We do not require or store any payment card details, since we operate on a Cash on Delivery (COD) basis.
We use your information to confirm and process your order, communicate with you by phone or WhatsApp about your order, arrange delivery through our courier partners, and respond to your questions or support requests. We do not use your personal information for anything beyond fulfilling your order and providing support.
We share your name, phone number, and address with our courier partner (such as PostEx) solely for the purpose of delivering your order. We do not sell, rent, or trade your personal information to any third party for marketing purposes.
We take reasonable precautions to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
You may contact us at any time to ask what information we hold about you, or to request that we delete it, subject to any operational requirements such as completing an order already in progress.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
If you have any questions about this Privacy Policy, message us on WhatsApp at +92 300 2026711 or email support@zelvomart.com.
